Terms & Conditions

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Terms & Conditions

1. GENERAL

1.1. Terms & Conditions apply to products purchased via or placed through offline on phone through our Customer Service Team, through our Product Marketing Team or through our Website, which are the assets of Brains On Walls, the company owning and operating.


1.2. Kindly read the Terms and Conditions carefully before placing order or purchasing any product or availing any service on any assets of Brains On Walls. Purchase made through the website or through any other asset shall signify your acceptance of the terms and your agreement to be legally bound by the same. In addition to the forgoing, you shall also be bound by the terms of use of the website, privacy policy or additional terms of service, which are displayed with the selection of the product, if any (‘additional terms’). If there is any conflict between the supply terms and the additional terms, the additional terms share takes precedence in relation to the sale. If you do not agree with the supply terms, please do not access the website or any other asset for any purchase or service.


2. PRODUCT

2.1. Brains On Walls enables the sale of a variety of products. Delivery for all the products on the website shall be as per the company’s policy, which may be changed by www.brainsonwalls.com from time to time.

2.2. In case of any discrepancies, please get in touch with our Customer Service Team on +91 9355 78 2100 (10:00AM-7:00 PM Monday to Saturday). Issues will be assessed and a solution will be offered.

2.3 In case the ordered product is out of stock, our Customer Service Team will get in touch with you and guide you with details of the earliest delivery schedule. For all paid orders, the refund will be processed directly into your original mode of payment in your account. The refund amount will reflect within 7 to 10 working days from the day of refund request. Orders placed in category of Cash On Delivery (COD) payments will attract no refunds.


3. SERVICES

3.1. You represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India.

3.2. Brains On Walls shall not be responsible for any deficiency in payment of the designated payable amount towards the products purchased on www.brainsonwalls.com. 

 

4. PRICING INFORMATION 

4.1. Price and other information about the product shall be as represented at the time of your purchase.

4.2. Availability and prices are subject to change without any prior notice.

4.3. Brains On Walls will always aim to provide the right and accurate information relating to products, services and pricing. If under any circumstances, any product or service is listed with incorrect price or information, Brains On Walls may, at its discretion, contact you for instructions. The company may cancel your order and notify you of such cancellation. Brains On Walls will have the sole discretion to modify the price of the product and contact you for further details. If Brains On Walls have to cancel your order after the payment has been processed, the entire amount will be remitted to the same account from which the payment was made. 

4.4 Prices mentioned on Brains on walls website are inclusive of GST, In case customer has GST TIN, same can be furnished at time of Invoicing so that customer can have the benefit of GST credit.

 

5. CREDIT CARD DETAILS

Digital payments on brainsonwalls.com are absolutely safe and confidential. While placing an order online by making a payment, you will be required to provide your credit or debit card details to the approved payment gateways. In the process of making a payment, you are in complete agreement to provide correct and accurate credit/debit card details to the approved payment gateways for availing services on the website. The information provided by you will be kept confidential. It will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit/debit card details. Brains On Walls will have no liabilities that may arise as a consequence of any unauthorized use of your credit/debit card.


6. DELIVERY OF THE PRODUCT

In the process of initiating the delivery process, your shipping address and pin code will be verified with the database of Brains On Walls. If there is any dispute regarding the shipment of the products or services for the area not covered by Brains On Walls, we will not be held responsible for the non-delivery/installation of the product.

 

7. SHIPPING, DELIVERY/INSTALLATION AND PAYMENTS

Please find the details relating to shipping, delivery/installation and cancellation on the website.


8. INDEMNIFICATIONS AND LIMITATION OF LIABILITY

8.1 You agree to defend, indemnify and hold Brains On Walls harmless from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Brains On Walls that arise out of, or may be payable by virtue of, any breach of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these supply terms or any additional terms applicable to the purchase of products.


8.2. Under no circumstances shall Brains On Walls and its employees, directors, partners or vendors be liable to you, the vendor or any third party for any incidental, indirect, consequential or punitive damages whatsoever. It includes those resulting from loss of use, profits, whether or not foreseeable or whether or not Brains On Walls has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract, negligence, or any other claim arising out of or in connection with your purchase of the products and services herein.

 

9. GOVERNING LAW

9.1. All Terms & Conditions and the relationship between you and Brains On Walls shall be governed in accordance with the laws of India without reference to conflict of laws principles.

9.2. All claims and disputes arising under or in connection with or in relation to the Terms & Conditions or any transactions entered into on or through the website or the relationship between you and Brains On Walls shall be subject to the exclusive jurisdiction of the courts at Delhi and you hereby accede to and accept the jurisdiction of such courts.


10. GENERAL TERMS FOR OFFERS, PROMOTIONS, CONTESTS

10.1. Brains On Walls shall introduce several offers, promotions, contests around the year. The terms and conditions for these shall be separately called out and Brains On Walls reserves right to alter/ modify/ add/ delete any of terms and conditions on such contests or promotions at its discretion at any time without prior dissemination of information.

10.2. While participating in such contests/ promotions, you hereby agree to release and hold Brains On Walls harmless from any claims.

10.3. Winners to contests and awards will be decided by the team at Brains On Walls and Brains On Walls is not obliged or required to disclose the mechanism of the same.

10.4. Brains On Walls reserves the right to withdraw any of the terms and conditions of the contest and the decision of Brains On Walls shall be valid and binding on the process and contestants.

10.5. Strict confidentiality shall be exercised in regard to all personal information collected in the course of this contest. Subject to the contestant’s choice to receive communications while entering the contest, Brains On Walls shall use such information for communicating various marketing and promotional activities.

10.6. Profile of participant must be public and entries from private profiles will be considered invalid.

10.7. All the entries that are featured on Brains On Walls’s instagram handle , facebook page and other digital mediums are entirely up to the discretion of Brains On Walls and the third party agency/agencies.

10.8. Entry or entries which are found to have abusive and profane language, and thought to be aiming to attack the integrity, personality of any individual or an entity or where there is any attempt to harass any individual or entity or doing/having anything, which in our view is demeaning or derogatory, such entry or entries shall stand disqualified and or deleted from the contest and content.

10.9. All other terms and conditions on the website www.brainsonwalls.com, which are directly or indirectly not in conflict with these terms and conditions, shall prevail.

10.10. All dispute based on this contest or arising out of it, is subject to arbitration, and jurisdiction of all such dispute shall be within the Courts of Delhi.

 

11. PRIORITY INSTALLATION

11.1. This is a service offered only on selected products and depends totally on the Pin code, accessibility and address. The availability of this service can be confirmed by calling our Customer Service team on +91 9355 78 2100

 

 

Review, Feedback and suggestions

Review: All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Brainsonwalls.com on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the “Comments”) shall be and remain Brainsonwalls.com property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Brainsonwalls.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Brainsonwalls.com owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Brainsonwalls.com will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Brainsonwalls.com is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”. Brainsonwalls.com does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant Brainsonwalls.com the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify Brainsonwalls.com and its affiliates for all claims resulting from any Comments you submit. Brainsonwalls.com and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

 

you agree to indemnify Brainsonwalls.com and its affiliates for all claims resulting from any Comments you submit. Brainsonwalls.com and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

 

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